Full time, Hybrid
Sao Paulo
Posted 5 days ago

Careers.bet is collaborating with a leading iGaming operator seeking a proactive CRM Executive to manage and enhance customer relationships within the Brazilian market. This hybrid role, based in São Paulo, offers an exciting opportunity to develop and execute CRM strategies that drive customer engagement and loyalty in a dynamic industry.

Key Responsibilities
  • Campaign Management: Plan, execute, and optimize multi-channel CRM campaigns, including email, SMS, push notifications, and in-app messages, tailored to the Brazilian audience.
  • Customer Segmentation: Utilize data analytics to segment the customer base effectively, ensuring personalized and targeted communication strategies.
  • Content Localization: Collaborate with content and design teams to create compelling and culturally relevant marketing materials for the Brazilian market.
  • Performance Analysis: Monitor and analyze campaign performance metrics, providing insights and recommendations to improve engagement and retention rates.
  • Stakeholder Collaboration: Work closely with marketing, product, and customer support teams to align CRM initiatives with overall business objectives.
  • Compliance Adherence: Ensure all CRM activities comply with local regulations and company policies, maintaining high standards of customer data protection.
What We’re Looking For
  • Experience: Minimum of 2 years in a CRM role, preferably within the iGaming, sports betting, or digital entertainment sectors, focusing on the Brazilian market.
  • Technical Proficiency: Experience with CRM tools and marketing automation platforms; familiarity with data analysis and segmentation techniques.
  • Language Skills: Native Portuguese speaker with strong written and verbal communication skills; proficiency in English is advantageous.
  • Analytical Mindset: Ability to interpret data to make informed decisions and optimize campaign performance.
  • Cultural Insight: Deep understanding of Brazilian culture and consumer behavior to ensure relevant and engaging CRM activities.
  • Adaptability: Comfortable working in a fast-paced environment with a proactive and flexible approach to changing priorities.
Why Join This Opportunity?
  • Be part of a leading iGaming operator with a strong presence in the Brazilian market.
  • Competitive salary package with performance-based incentives.
  • Opportunity to influence and shape CRM strategies in a dynamic and growing industry.
  • Collaborative and inclusive work environment that values innovation and professional development.
How to Apply

Interested candidates should submit their CV and a brief cover letter in the form below or via email to [email protected]. Applications will be reviewed on a rolling basis. We encourage you to apply early to avoid missing this opportunity!

At Careers.bet, we specialize in connecting top talent with leading opportunities in iGaming and technology. With deep expertise in LATAM and global markets, we ensure you’ll find the right role to match your skills and career goals.

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